Customer First-Time buying guide

If you are buying a GK statue for the first time or starting to collect anime characters, please read the following guide to help you understand the resin statue and shopping process.

What is GK Statue?

GK is the abbreviation of Garage Kits/ガレージキット usually means the original figures made by the designer. The main material is the resin which material can perfectly present the details. So statues made with this material have become the player’s preference.

The other figures – PVC figures, which are made of PVC or ABS, the material which is used frequently in daily such as water pipe, easy to plasticity is the pro, while going to bending and oil off is the con.

Understanding the status of products on our website can help you make informed purchasing decisions.

What’s difference between pre-order and In stock Statues？

Pre-order is for newest statue which is published but not start producing yet. Because of GK statues are mostly limited quantities, studio will only produce the amount that pre-ordered. Therefore, if you see a GK statue you like, you don’t want to wait until it start produce(end pre-order). The price will raise when it became “In Stock”.

“In Stock” statues are statues we stock in our local store. We would stock few great GK statues, but only a few, and we do sell it on a market-price which is mostly higher than pre-order price. Therefore, if you see a statue is already past the pre-order time but you still really want it. You could then choose a in stock purchasing.

How to pre-order statues?

1. Pay in deposit

• Wait for 2 confirmation email.
• 1st Email on Statue into production. (from this point, deposit will not be refund!) 
• Production takes 3-6 months, it’s a long wait, contact us by submit online ticket during this period to check progress.
• 2nd Email on Statue finished. the second email will included remaining payment and shipping cost, finish the invoice in 15days, and then the statue will send to you.

2. Wait for statue produced, Join Discord group or contact customer support for statue progress check!
3. Receive email notification includes the remaining payment and shipping cost invoice! p.s. Invoice will auto expired in 15days.
4. When you receive the invoice email, just simply click the “View and Pay Invoice” button include in the email. It will link to Paypal to finish the payment. And don’t forget to check the invoice PDF file, it includes the details (Due date, statue name, Box size, shipping method, clearance details and tax) of the payment.

Why do freight charges have to be paid later?

The prices of products on the website do not include shipping costs. Shipping costs will be assessed based on the box size and weight of the product you order. When your order is placed, the product has not yet arrived at our warehouse, so we are unable to provide you with an accurate shipping cost. But don’t worry, I will give you a preliminary estimate of the shipping cost, but it is just a more or less estimate; finally, we will provide you with quotes for multiple shipping methods (including air/land/sea) for you to choose from .