Palm Flame Studio – ********** **********

• Most of the product images are official rendering. In actual production, adjustments may be made based on buyer suggestions and the production situation of the actual product. Therefore, there may be some differences between the actual product and the officially released sample, including but not limited to shape adjustments, configuration additions and deletions, interface gap sizes, uneven colors, color overflow, glue and other defects. Please refer to the official final product for accuracy. We do not support refunding the deposit or final payment for this reason. Please be cautious when purchasing.
• Products during the pre-order period usually require 3–12 months of production time, so please purchase with caution.
• "Deposit" : Before the production of the product, you can pay a portion of the payment as a deposit, and the remaining amount will be paid after the completion of the product production.
• "Full Payment" : The full amount required to purchase the product.

Difference between deposit and full payment

Shipping

• Please note that the price of the product does not include shipping costs. Before the product is shipped, we will send you a shipping invoice via email.
• The shipping cost of a product depends on its packaging and weight, so we cannot estimate the shipping cost until the product is produced. For most goods, the shipping location is China.
• Goods need to be transported to the warehouse first, and then it will be shipped by sea or air to your area, and finally delivered. The transportation time may be affected by local policies and holidays, please be patient and wait.

Refund